Avg. < 4h
Student & User Care
Course enrollment, quiz submissions, password unlocks, and general student queries.
care@bropro.in
🛡️ Verified Official Support Desk
Get in Touch with BroPro Support
Prompt, verified assistance for students, educators, parents, and institutional partners across the BroPro Innovations ecosystem.
Website Operator & Legal Entity
Mohd Akhlaq Khan
BroPro Innovations
Sarai Bhanauli, Bikapur, Ayodhya, Uttar Pradesh, India • PIN: 224204
Direct Communication Channels
Choose the fastest desk for your query
< 24h SLA
Corporate & Admin
School partnerships, corporate invoicing, legal compliance, and institutional inquiries.
admin@bropro.in
⚡ Live Chat
WhatsApp & Helpline
Payment screenshot validation, rapid order status checks, and urgent mobile support.
+91 91942 14898
24/7 Instant
BhAI Study Buddy
Automated concept explanations, NCERT syllabus help, and immediate study assistance.
Interactive AI Tutor
⏰ Operating Schedule
Checking IST Hours…
Monday – Friday
9:00 AM – 5:00 PM IST
Saturday
10:00 AM – 2:00 PM IST
Sunday
Emergency Ticketing Only
* Messages submitted outside official operational windows are queued and addressed at 9:00 AM IST on the next business day.
📊 Service Level Commitments
We pride ourselves on prompt, accountable resolution across Bharat.
< 30m
WhatsApp First Reply
< 4h
Email First Reply
99.4%
Issue Resolution
24/7
BhAI AI Tutor Active
✉️ Dispatch a Quick Inquiry
Compose your message below. You can send it directly to our desk via your email client or immediately through WhatsApp.
❓ Frequently Asked Questions
Instant answers to common inquiries
BroPro uses unified Google Single Sign-On (SSO) as well as secure email credentials. If you signed in using Google, simply click "Continue with Google" to resume your session. For email/password accounts, click "Forgot Password" on the login modal to receive an automated password reset link.
When completing a payment via UPI or QR code, take a screenshot of the successful transaction containing the UTR / Transaction ID and message our dedicated WhatsApp helpline at +91 91942 14898. Our automated desk activates premium access within minutes.
For physical store purchases, claims for damaged or missing items must be submitted within 24 hours of delivery. Please review our official Return & Replacement Policy, Refund Policy, and Cancellation Policy. You can initiate a resolution by contacting care@bropro.in or messaging WhatsApp support.
We welcome partnerships with educational institutions and non-profit organizations. Institutional licensing, customized question banks, and teacher accounts can be coordinated directly with our administrative desk at admin@bropro.in.
We take cyber security and student data protection with extreme seriousness. Security researchers and users discovering potential bugs are encouraged to email admin@bropro.in with technical details. Reports are evaluated promptly by our security team.