Direct assistance for order tracking, 24-hour doorstep replacements, billing inquiries, and payment support.
Instant support for live orders, delivery status, and 24-hour replacement requests.
Primary Helpline: +91 91942 14898
Secondary Line: +91 94542 14897
Live Hours: 8:00 AM – 10:00 PM IST (7 Days a Week)
💬 Chat on WhatsAppFor order receipts, refund status, vendor inquiries, and formal escalations.
Customer Care: care@bropro.in
Corporate & Nodal Desk: admin@bropro.in
Response SLA: Within 2–4 Business Hours
✉️ Email Customer CareBroPro Innovations (BroPro Mega Store)
NPS Campus, Sarai Bhanauli, Bikapur (Near Overbridge), Ayodhya, Uttar Pradesh - 224204, India
GSTIN: 09GKZPK5990N1ZN
Udyam Reg.: UDYAMUP240059353
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023, details of our designated Grievance Officer are published below: